At Silque, we want you to love your purchase. If you’re not completely satisfied with your order, we offer a simple and fair return and refund process.

🔄 Return Window
You have 30 days from the date your order is delivered to request a return.

To be eligible for a return:

The item must be unused, in its original condition, and with all original tags and packaging.

You must provide proof of purchase (e.g. order confirmation email or receipt).

💸 Refunds
Once we receive and inspect your returned item, we’ll notify you by email.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note: original shipping times and delays do not affect refund eligibility.

🚫 Non-Returnable Items
Returns will not be accepted for:

Items that show signs of wear or damage

Items returned without original packaging

Returns requested after 30 days of delivery

💬 Support & Return Requests
To initiate a return or for any questions, please contact our support team — available 24/7 — via email or our contact form.

💡 Return Shipping
Return shipping costs may apply depending on your location.
Our support team will guide you through the return process once your request is approved.