Effective Date: 17/07/2024 At Silque, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. 📌 1. Information We Collect We may collect the following information when you use our website: Personal Information: name, email address, phone number, billing and shipping address Order Information: products ordered, payment details (processed securely) Technical Data: IP address, browser type, device information, and browsing behavior Cookies: to improve your browsing experience and track website performance 🛒 2. How We Use Your Information We use your information to: Process and fulfill your orders Provide customer support Send order confirmations and shipping updates Improve our website and services Detect and prevent fraud or security issues Comply with legal obligations 🔐 3. Data Protection We take your privacy seriously and implement appropriate security measures to protect your data: Secure payment processing (SSL encryption) Restricted access to customer data No storage of sensitive payment information 🤝 4. Third-Party Services We only share your data with trusted third parties as necessary to: Process payments (e.g. PayPal, Stripe) Ship orders (e.g. logistics and postal services) Provide analytics and marketing tools (e.g. Google Analytics) These third parties are bound by data protection regulations and may only use your data to perform services on our behalf. 🇪🇺 5. GDPR – Your Rights If you are located in the European Economic Area (EEA), you have the right to: Access, correct, or delete your personal information Object to or restrict processing of your data Withdraw consent at any time File a complaint with your local data protection authority To exercise your rights, contact us at [insert email address]. 🧁 6. Cookies We use cookies to: Improve website functionality Remember your preferences Analyze traffic and user behavior You can disable cookies via your browser settings, but some features of our website may not function properly without them. 📩 7. Contact Us For any questions or concerns regarding your privacy or this policy, you can reach us 24/7 at: Silque Support Team Email: contact@silque.us