Terms of service
Effective Date: 17/07/2024
Welcome to Silque. By accessing or using our website (silque.com), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site or making a purchase.
ποΈ 1. Use of Our Website
By using our site, you confirm that:
You are at least 18 years old or have legal permission from a guardian.
You will not use our products or services for any illegal or unauthorized purpose.
You will not violate any laws in your jurisdiction while using our website.
π¦ 2. Products and Services
Silque offers luxury bags from brands including Louis Vuitton, Hermès, Prada, and Christian Dior.
We reserve the right to:
Limit the sales of products to any person, region, or jurisdiction
Discontinue or modify products at any time without notice
Cancel orders that appear to be fraudulent or abusive
All descriptions, prices, and availability are subject to change without notice.
π³ 3. Payment and Billing
We accept secure payment methods including major credit/debit cards and third-party processors like PayPal or Stripe.
You agree to provide accurate and complete billing and shipping information. We reserve the right to refuse any order you place with us.
π 4. Shipping and Delivery
Our shipping terms are as follows:
Handling time: 2β5 business days
Delivery time: 5β20 business days
Shipping cost: Free on all orders
Tracking: Provided via email once the order is shipped
Delays caused by carriers or customs are beyond our control.
π 5. Returns & Refunds
You may return items within 30 days of delivery if they are unused and in original condition. Please review our Refund & Return Policy for full details.
π 6. Privacy
Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
π« 7. Prohibited Uses
You are prohibited from using the site or its content:
For unlawful purposes
To violate international or local laws
To infringe on our intellectual property or that of others
To spread malware or spam
To interfere with the siteβs security features or performance
βοΈ 8. Limitation of Liability
Silque is not liable for:
Any indirect or incidental damages arising from your use of the website or products
Delays, shipping issues, or customs holds
Product misuse or mishandling by the buyer
π 9. Changes to Terms
We reserve the right to update or change these Terms of Service at any time. It is your responsibility to review them periodically. Continued use of the site after changes constitutes your acceptance of those changes.
π¬ 10. Contact Us
For questions or concerns about these Terms, please contact us:
Silque Support Team
Email: contact@silque.us